Integration · Messaging infrastructure
Twilio
Loopden integrates with Twilio so you can send SMS notifications from your own Twilio number while Loopden handles the routing, timing, and per-recipient logic. You keep control of your messaging infrastructure; Loopden decides who gets reached, when, and on which channel.
How it works
- 01
Connect your Twilio account and number to Loopden.
- 02
Loopden routes notification events and uses Twilio to deliver the SMS portion.
- 03
Combine with push and email so each recipient gets reached on the best channel.
What you get
Bring your own number
Send SMS from your existing Twilio number for brand consistency and deliverability you control.
Smart channel selection
Loopden decides when SMS is the right channel versus push or email, so you're not paying to text people who'd see a push.
Unified orchestration
Twilio handles delivery; Loopden handles the rules, timing, and fallbacks across every channel.
Frequently asked questions
- Can I use my own Twilio number with Loopden?
- Yes. Connect your Twilio account and Loopden sends SMS from your number, so messages stay consistent with your brand and your deliverability reputation.
- Does Loopden replace Twilio?
- No. Twilio remains your SMS delivery infrastructure. Loopden adds the orchestration layer — deciding who to notify, when, and on which channel, with push and email alongside SMS.
- How does Loopden decide when to send SMS versus push?
- You set per-recipient and per-event rules. Loopden then picks the best available channel for each person, using SMS where it matters and falling back as needed.